Privacy

Last updated September 1, 2026

Short version: we collect the information needed to run Fish Frydays, fulfill paid pickup orders, communicate with you, and keep the site working. We do not sell your personal information, and Fish Frydays never receives or stores your full card number.

What we collect

When you reserve, join a list, contact the team, or begin a pickup order, we may collect your name, email address, phone number, city, selected date or pickup window, party information, item quantities, and optional dietary, allergy, or access notes. After a successful purchase, we also retain the Square order and payment identifiers, payment status, totals, tax, receipt link, and fulfillment details needed to prepare and support your order.

Payments and Square

Paid checkout is hosted and processed by Square. When you continue to checkout, Fish Frydays sends Square your order, pickup selection, name, email address, and phone number so Square can create the pickup order and payment page. You enter card or wallet information directly with Square; it is not sent to Fish Frydays’ servers. Square processes that information under its own buyer privacy notice.

When we store a paid order

Fish Frydays does not save the buyer information from the ordering drawer to its own order database before payment. We store the order and contact details only after our server verifies with Square that the related payment is completed. Square may still retain the checkout and order information you submitted under Square’s own policies, including if you leave its payment page before finishing.

How we use information

We use information to create and verify orders, prepare pickup, confirm reservations, send receipts and service messages, answer questions, maintain accurate capacity, prevent abuse, comply with accounting and legal obligations, and announce future Fish Frydays dates when you ask to join a list. We do not use checkout contact information to add you to marketing messages unless you separately request them.

Service providers

We use service providers to operate Fish Frydays, including Square for orders and payments, Vercel for website hosting and privacy-focused web analytics, Neon for database hosting, and Resend for email delivery. They receive only the information needed to provide their services and process it under their own terms and privacy commitments. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization.

Website analytics

Vercel Web Analytics provides aggregated page-view information such as the page visited, referrer, general location, browser, device type, and operating system. It is designed without third-party advertising cookies and does not give Fish Frydays personal identifiers that track you across unrelated websites. We do not place names, emails, phone numbers, or order IDs into custom analytics events.

Retention and security

We retain reservation and order records for as long as reasonably needed to operate events, provide support, resolve disputes, and meet tax, accounting, or legal requirements. Interest-list information remains until you unsubscribe or ask us to remove it. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices and requests

Marketing emails include an unsubscribe option. You may ask to access, correct, or delete information Fish Frydays holds about you, subject to identity verification and records we must retain. Email Contact@chefwillcoleman.com. You can also contact that address with privacy questions or concerns.

Children and changes

The ordering experience is not directed to children under 13. We may update this notice as the event or its service providers change; the date above shows the latest revision.